Onsite Training for New and Experienced Supervisors In Spanish
Training for Hispanics designed to the needs of the company
“We help business owners and managers to increase profits by bringing out the best in their Hispanic workforce.”
Improve the Efficiency and Productivity in Your Company at BetterEmployees.net will help you
Improve the Efficiency and Productivity in Your Company
“Research suggests that effective training programs increase employee productivity up to 230 percent, and employee retention up to 70 percent, and dramatically decreases customer complaints.”
Our onsite training for supervisors in Spanish is designed based on the following model.
OUR ON-SITE TRAINING SUGGESTED COURSES
These are the most popular courses, but we can adapt the programs to the needs of the companies, adding or changing other topics.
We have designed these on-site training programs in Spanish based on my more than 20 years of experience developing successful Hispanic supervisors and leaders, in the USA.
PHASE I SIX 3-HOUR SESSIONS
Have one session each week for optimal results.
ADVANTAGES OF CHANGE
- Self-confidence
- Open mind
- Following instructions
- Making change permanent
- Embracing change
POSITIVE ATTITUDE
- Be responsible and accountable
- Responsibilities
- Assessment tool of aptitudes & attitudes
FULFILLING NEEDS
- Fulfilling needs
- Value of a client
- Happiness vs. frustration
- Assessment tool for pain or happiness
MANAGEMENT STYLES
- Role & characteristics of an effective supervisor
- Assertive vs. aggressive style
- The effective supervisor in one minute
- The power of catching someone doing something right
EFFECTIVE COMMUNICATION I
- What is effective communication
- Forms of communication
- Body-language
- Tone of voice
- Micro-expressions
TEAMWORK
- Teamwork for success
- Team building games
- Build a strong team
- Avoid the obstacles that destroy teamwork
We can adapt the programs to the needs of your company.
Participants receive copies of each presentation, exercises, self-assessment tools to develop the leadership of attendees and a certificate of participation.
PHASE II NINE 3-HOUR SESSIONS
Have one session each week for optimal results.
EFFECTIVE SUPERVISORY REVIEW - PHASE I
- Been present
- Change
- Positive attitude
- Pain or happiness
- Management styles
- Teamwork
CONFLICT RESOLUTION
- What is a conflict
- How conflicts start
- How to handle conflicts
- The positive of a conflict
DELEGATE
- Delegation & follow-up
- How to delegate
- When to delegate
DISCIPLINING
- What is discipline?
- Causes of lack of discipline
- Disciplinary actions
- Documentation
EFFECTIVE LEADER
- A leader or a boss
- Characteristics of a good leader
- Leadership Styles
- Assessment tool of leadership
EMBRACING NEW GENERATIONS
- Differences among generations
- How to embrace and succeed with new generations
- Dynamics of Baby Boomers and Millennials
EFFECTIVE COMMUNICATION II
- How to listen emphatically
- Obstacles and barriers on the communication
- Self-communication
EMOTIONAL INTELLIGENCE
- “EI” more important than “IQ”
- Managing emotions
- Emotional intelligence model
- Virtues of emotional intelligence
PROBLEM RESOLUTION
- Thinking outside the comfort zone
- Creating synergy to solve problems
- Brainstorming process
- Open mind
We can adapt the programs to the needs of the companies, adding or changing other topics.
Participants receive copies of each presentation, exercises, self-assessment tools to develop the leadership of attendees and a certificate of participation.
PHASE III NINE 3-HOUR SESSIONS
Have one session each week for optimal results.
PROJECT MANAGEMENT
- Determine the main goal
- Setting up the project team
- Where are you & what do you need
- Project management process
- Selling the plan to upper-management
DIVERSITY
- The story of the “O” – different
- Positive attributes of diversity
- The advantage of diversity in the workplace
- Different does NOT mean less
SUCCESSION PLANNING
- Why it is critical for the future of any company
- How to start a succession planning process
- Future – Motivation – Productivity
COACHING TO DEVELOP BETTER EMPLOYEES
- Coaching
- How to be an effective coach
- Learning to be a coach
- Giving positive feedback
SITUATIONAL LEADERSHIP
- Situational leadership
- Virtues of an effective leader
- Analysis of leadership styles
TEAMWORK II
- Functional team
- Trusts one another
- Engages in unfiltered conflict
- Commits to decisions and plans
- Holds each other accountable
- Focuses on the achievement
HOLDING EFFECTIVE MEETINGS
- Type of meetings
- The agenda
- Planning the meeting
- Presentation tips
GOALS SETTING
- Goal development
- How to establish & reach your goals
- Action plan and commitment
- Creating urgency to take action
TIME MANAGEMENT
- Where should you use your time?
- Why don’t you have enough time?
- How to set up goals
- Tools to finish what you start
We can adapt the programs to the needs of the companies, adding or changing other topics.
Participants receive copies of each presentation, exercises, self-assessment tools to develop the leadership of attendees and a certificate of participation.
OTHER IMPORTANT 3-HOUR SESSIONS AVAILABLE
SEXUAL HARASSMENT PREVENTION
- What sexual harassment is
- What to do in case of sexual harassment
- Sexual orientation
- What abusive conduct is
- Am I a bully?
TRANSFORMATIONAL LEADER
- A leader motivates to build
- What is stopping you from being a better leader?
- The leader influences others
- Small story development
- Communicate to inspire and motivate
SELF-KNOWLEDGE TOOLS
- Strength finder
- Myers Briggs test
- Analysis of results
- How to take advantage of these tools
PROCESS IMPROVEMENT I
- Introduction to Committee of Commitment to Change
- Analysis of areas of opportunity
- Brainstorming to bring out solutions
PROCESS IMPROVEMENT II
- Cost-analysis of ideas
- Plan of action
- Learning to present their plan to management
BECOME “INDISPENSABLE”
- How to become “indispensable”?
- Assessment tool
- Action plan to become “indispensable”
We can adapt the programs to the needs of the companies, adding or changing other topics.
Participants receive copies of each presentation, exercises, self-assessment tools to develop the leadership of attendees and a certificate of participation.
WATCH THESE TESTIMONIALS
Of some of our clients and Hispanic participants to our training sessions
Consider the impact that employees, especially those in a leadership / supervisory position, have on your business.
Be proactive about training your staff.
Onsite tailored training for supervisors in Spanish from BetterEmployees.net will help your supervisors gain the skills needed to have to address problems head on and gain the qualities of a leader.
People in these critical roles make decisions that can directly make or break your business and is essential that they are trained as effective leaders.
Most of negative and costly situations are cause by employees that:
- Don’t know how to manage people
- Have negative attitude
- Don’t work as an effective team
- Resist change
- Lack of ambition and motivation
- Are irresponsible
- Lack of collaboration
- Have poor performance
- Don’t know how to manage resources
- Don’t know how to do reports
WE ALSO OFFER ONLINE PROGRAMS
SUPERVISORY DEVELOPMENT PROGRAM
FOR SPANISH-SPEAKERS
Supervisory Online Training is a new, effective way of learning, because is more flexible and practical for a busy worker. This program was developed by an onsite, Spanish-speaking trainer, and it is affordable.
LEADERSHIP DEVELOPMENT PROGRAM
FOR SPANISH-SPEAKERS
This Personal and Leadership Development Program is an interactive course that combines micro-learning video lessons with written activities, for users to improve upon their leadership skills on their own time.
Author and Trainer
EDUARDO FIGUEROA, MBA
Business Consultant & Public Speaker
Hispanic Business Consultants
Eduardo Figueroa holds a Masters Degree in Business Administration from the Instituto Panamericano de Alta Dirección de Empresas and a Chemical Industrial Engineering Degree from the National Polytechnic Institute, both in Mexico City.
He is the founder of Hispanic Business Consultants and one of the few bilingual individuals dedicated to teaching individuals to become better employees, supervisors and managers through special, tailor-made programs in Spanish that he offers to a variety of companies on a regular basis, both in the USA and Mexico. He also teaches Hispanic entrepreneurs how to start up and grow a business.
Eduardo is the trainer for this Supervisor & Leadership Online Training in Spanish. Read more >>
