1(800) 642-1422 eduardo@betteremployees.net

Trust is the glue of life. It’s the most essential ingredient in effective communication. It’s the foundational principle that holds all relationships.

-Stephen R. Covey

Date: 06/19/12 

Bilingual and Bi-cultural employee training for Hispanics


It’s EXTREMELY COSTLY for your company when directors, managers and supervisors lack true leadership skills.

The impact that a person in a leadership position has can directly build or break a business. Employees under poor guidance tend to provide minimum effort, which ultimately diminishes gains and incurs additional costs. This can result in:

  • Waste of time and materials
  • Irresponsible use of machinery and equipment, multiplying the costs of maintenance
  • Increased workplace accidents, leading to escalating insurance premiums
  • Employees quitting their jobs, creating high turnover and costly recruitment expenditures
  • Soaring rate of absenteeism
  • Weak customer service, yielding poor customer loyalty and a bad reputation
  • Low productivity and substandard quality
  • Mounting lawsuits or industrial accidents
  • Lost sales, or worse, lost customers


Just 4 Fun

There are two rules to success in life:

1) Don’t tell everything that you know…

Ideas and Insights

Another definition for a modern leader

Employees are savvy, and although they have been relatively quiet as they wait for the return to normal following the recession or almost-recession, they’ve been carefully watching. Employees know when an organization’s walk doesn’t fit the talk, and they are getting impatient with following managers who are less self-aware that they are.

New 360 assessment tools strive to measure leadership agility and learning agility, which by definition require a more conscious, aware, and, dare I say it, spiritually connected leader. The leader as an expert with a command-and-control style is out. The leader as a visionary who facilitates creativity, collaboration, true empowerment, and shared purpose is in. Leaders in the evolving workplace engage their employees’ hearts as well as their minds, and seek to draw out the leader inherent in every member of their workforce.

Deborah Busser

Helping companies to profit since 1995

Experience and Knowledge

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