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1(800) 642-1422 eduardo@betteremployees.net

Training For Supervisors In Spanish

Supervisory and Leadership Competencies

Empower both novice and seasoned Hispanic supervisors to evolve into effective leaders who drive profitability.

Developed by a highly experienced Hispanic trainer with over 20 years of experience

Improve productivity

Retain Employees

Extraordinary ROI

Increase earnings

Used by Manufacturers, Retail Stores, Restaurants, Construction, Landscape Companies, Farmers and Other Industries.

Insufficient leadership can have harmful consequences.

Inadequate leadership can have detrimental effects on a company’s performance, resulting in reduced productivity. This decline in productivity may stem from factors such as employee demotivation, a lack of recognition, and a dearth of respectful communication. Ultimately, these issues can lead to diminished profits for the organization.

One significant consequence of poor leadership is a high turnover rate among employees, as many choose to leave rather than work under such subpar supervisors or managers. These departing employees often take with them valuable technical knowledge, a deep understanding of the company’s culture, and familiarity with its policies, regulations, processes, and systems.

Consequently, hiring and training new employees becomes a costly and time-consuming endeavor, negatively impacting productivity, and profitability.

Operational errors can also arise due to suboptimal leadership, leading to mishandling of materials, tools, or machinery and resulting in costly mistakes within the company’s operations. These errors further contribute to financial losses.

Additionally, employees who do not experience respect or a harassment-free environment may resort to legal action against the company, resulting in legal expenses and potential reputational damage.

Furthermore, negligence or intentional actions under poor leadership can lead to accidents, legal claims, and increased insurance costs, causing additional financial setbacks.

Ineffectual leadership also leads to resource wastage, compounding losses for the organization.

Moreover, the continuous focus on resolving issues related to low productivity, high turnover, operational errors, accidents, legal disputes, and resource mismanagement leaves little time to explore potentially more profitable projects—a concept known as opportunity cost. This lack of time to pursue new opportunities limits the company’s ability to maximize its profits.

The financial toll of poor leadership on a company can be substantial, sometimes amounting to hundreds of thousands or even several million dollars annually, based on an analysis of numerous companies.

The question remains: what action will you take regarding individuals who exhibit inadequate leadership qualities?

Now, let us examine the positive outcomes associated with well-trained supervisors and managers in terms of their leadership skills.

Effective leadership fosters higher productivity by cultivating a motivated workforce that receives respectful treatment, adequate training, and appropriate compensation. This, in turn, leads to increased profitability.

Furthermore, proficient supervisors facilitate the retention of skilled employees who consistently deliver high productivity. They also optimize operational processes, resulting in improved earnings.

Competent leadership reduces the occurrence of accidents and, subsequently, legal claims, further bolstering the company’s profits.

Additionally, resource wastage decreases as all employees are well-trained and actively contribute to the responsible management of the company’s resources, ultimately adding to revenue.

In this scenario, managers and supervisors have the bandwidth to dedicate themselves to projects that benefit the company, such as expanding production capabilities, venturing into new markets, or establishing complementary business ventures. These endeavors serve to enhance the company’s earnings.

If you are seeking ways to enhance profitability within your company, please reach out to us to explore how we can assist you in optimizing your leadership and management practices.

Costly Operational Issues in Business and the Root Causes

Opportunity Cost

My goal with this Online Training for Supervisors in Spanish, soon to be available with English subtitles, is to assist companies in reducing unnecessary expenses, minimizing product wastage, optimizing time utilization, and alleviating the stress caused by operational challenges within your organization.

The stories and cases I will be presenting are based on real scenarios from some of my clients, with slight modifications to protect their privacy. In most of these cases, I aided in identifying and rectifying issues arising from inadequately trained Hispanic employees in leadership roles, resulting in annual savings of thousands, if not hundreds of thousands of dollars for these companies.

Today, I’d like to start by discussing the concept of “OPPORTUNITY COST.”

This principle applies both in our personal lives and in business. Whenever we invest our time in one activity, we forget the opportunity to engage in another, which comes at a cost or missed benefit.

To illustrate this concept, which many of you are likely familiar with, I’ll provide a couple of examples.

In my personal life, if I spend a couple of hours daily watching television, it may offer some benefits, such as relaxation and mental distraction. However, if those two hours were dedicated to learning a new language or enhancing productivity, the potential benefits would far outweigh those gained from TV watching.

This is the essence of opportunity cost – giving up something more valuable, like knowledge, income, pursuing more profitable projects, or dedicating time to more meaningful personal activities like spending time with family, engaging in sports, or supporting a passionate cause.

Here’s another example from my professional experience as a business consultant and leadership trainer:

Imagine a business owner or manager spending many hours each week dealing with an employee in a leadership role who creates conflicts and problems due to inadequate leadership skills. This time spent has a tangible cost, but what’s even more detrimental is that it diverts the owner’s attention from more lucrative projects.

Recently, a manager called me, revealing that he spends approximately five hours per week addressing conflicts and complaints caused by this supervisor.

Considering this person’s hourly cost of $60 and a conservative estimate of 50 workweeks in a year, the company spends over $15,000 annually dealing with this issue alone. This $15,000 could have been allocated to more profitable endeavors, and the opportunity cost could be much higher, as potential high-income projects are being sidelined.

The purpose of this exercise is to emphasize the importance of addressing these challenges when they are annualized. In such cases, investing in professional Online Training for Supervisors in Spanish and leadership development for problem-causing individuals may be a prudent choice.

If, after investing in leadership development, no positive change is observed, it may be necessary to consider replacing the individual with someone possessing the requisite leadership skills.

Typically, the cost of an Online Training for Supervisors in Spanish is significantly lower than the time spent on conflict resolution, especially when considering the lost profits or opportunities that arise due to these distractions.

My question to you is, if you are facing a similar situation, how much is your time costing the company annually while dealing with undertrained leaders? Moreover, what potentially lucrative projects are being deferred as a result?

If you’re interested in learning more about our Online Training for Supervisors in Spanish or our assessment tool to determine the costs and causes of issues within your company, I encourage you to get in touch with me.

Thank you for your attention.

Sincerely,

Eduardo Figueroa, MBA
President, Author & Leadership Trainer

Product Waste

I hope you’ve had the chance to explore the initial case in which I discussed the concept of opportunity cost briefly. In essence, it entails forgoing one activity or potential gain in favor of focusing on another, often less productive task.

Now, let’s delve into the case at hand, which concerns product wastage within a company.

In this scenario, the company was grappling with product wastage issues spanning various stages of their operational process. From the arrival of raw materials and their storage in silos to the production lines and the finished product warehouse, wastage was a pervasive problem, amounting to over $600,000 annually.

Upon scrutinizing the root causes of this wastage, a variety of factors emerged. Some were technical in nature, others stemmed from human error, and still, there were causes tied to the policies and regulations set by senior management.

Under the technical category, it was uncovered that certain design flaws in the production lines, possibly overlooked during their initial development, led to the loss of product during processing. Additionally, when raw materials were being emptied into the silos, a portion of them ended up on the floor, adding to the wastage.

In the human factor category, it was determined that employee carelessness played a role in contributing to wastage during material handling.

Lastly, within the realm of company policies, it became evident that some of these issues had been previously identified, brought to management’s attention, and even presented with potential solutions.

Following an extensive analysis of these causes, the supervisory and managerial staff received comprehensive training in both leadership skills and process improvement, conducted in Spanish. This empowered the team to propose cost-effective solutions to the management.

Furthermore, a training program was developed for the workforce to enhance their material handling practices throughout the process, further mitigating product wastage.

The implementation of these ideas and suggestions, some of which were executed immediately, resulted in an initial annual wastage reduction of at least 20%, translating to savings exceeding $120,000 annually. With the integration of additional recommendations, a further reduction of 30 to 40% in wastage was anticipated.

The key to this remarkable outcome was the active engagement of supervisory personnel in quantifying the annual cost of wastage. After their training, they were tasked with providing management with proposals to reduce wastage in their respective departments, accompanied by cost-benefit analyses.

As in the previous case, it was evident that the company’s leaders were unable to pursue other projects due to their need to address the issue of product wastage, thereby incurring an opportunity cost.

I trust this concise case study has been elucidating and, most importantly, will aid you in scrutinizing your own company’s annual product wastage costs. By examining the technical, strategic, and human factors contributing to these losses, you can seek solutions and conduct cost-benefit analyses for potential actions.

Should you wish to explore how our Online Training for Supervisors in Spanish can assist your company in assessing operational situations and addressing costly issues, please don’t hesitate to contact me.

In our upcoming case, I will discuss a situation involving quality issues and their potential causes.

Thank you once again for following this mini-series.

Warm regards,

Eduardo Figueroa, MBA
President, Author & Leadership Trainer

 

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effective supervisor - online leadership training in spanish

effective supervisor - online leadership training in spanish

Best integrated and comprehensive course for Hispanic supervisors,
in Spanish, to learn in small groups.

effective supervisor - online leadership training in spanish
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ONLINE TRAINING FOR EMPLOYEES IN SPANISH

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effective supervisor - online leadership training in spanish

Designed to learn in small groups with short videos and exercises

 OUR TRAINING FOR SUPERVISORS IN SPANISH WILL HELP YOU

Transform your first-time and experienced Hispanic supervisors into profitable leaders

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For First-Time and Experienced Supervisors​ and Managers

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FREE VIDEOS FOR MANAGERS AND SUPERVISORS

The Power of Catching Someone Being Responsible, of Doing Something Right.

As managers and supervisors, we may be used to catching employees doing something wrong.

Cultural differences in communication with Hispanics

Generally, Hispanics are more interested in developing a long term relationship, a relationship based on trust and respect.

Juan’s story:

From hard worker to a respectable and effective leader. His manager decided to offer Juan a lead position.

Subscribe to the series of practical tips for people in a leadership position

(in Spanish with subtitles in English)

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