Training For Supervisors In Spanish
First-Time and Experienced
Training in Spanish Ensures Better Understanding and Better Performance!
We will help you transform your Hispanic supervisors into responsible and profitable leaders
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Costly Operational Issues in Business and the Root Causes
Opportunity Cost & Dealing with NOT Well-trained Supervisors
My objective with this Online Training for Supervisors in Spanish, and very soon with subtitles in English is to help companies to reduce the unnecessary expenses, product wasted and time not well used, as wells as the stress that operational situations, challenges or problems could be occurring in your company.
The stories and cases that I am going to present are real situations of some of my clients, which I have had to modify a little to protect my clients.
In most of these cases, I helped identify and eliminate problems that companies faced due to poorly trained Hispanic employees in leadership positions. This resulted in companies saving thousands and even hundreds of thousands of dollars per year.
Today I want to start by talking about what OPPORTUNITY COST is.
Both in our personal life and in business, every time we do something where we invest our time in an activity, we are giving up doing something else. And this has a cost, or benefit that we are not obtaining.
To clarify this concept, which I am sure many of you know, I am going to explain a couple of examples.
In my personal case, if I sit down to watch television for a couple of hours daily, it may have a benefit or several. Perhaps it will help me rest and distract my mind.
But on the other hand, if those two hours a day were to use to learn something, maybe a new language, maybe how to be more productive, etc. the benefit of this would be much greater than the benefit of just watching television. And this is the opportunity cost.
In other words, I am giving up gaining something bigger, maybe it is knowledge, money, dedicating myself to other more profitable projects, or dedicating my time to more important personal activities, such as being with my family, doing sports or dedicating myself to help some cause that is my passion.
The following is an example, which I have heard several times, during my professional life as a business consultant and leadership trainer.
When a business owner or manager is spending many hours a week talking with an employee in a leadership position, and above all is solving the conflicts and problems that this person is creating due to lack of adequate knowledge about how to be an efficient supervisor or a good leader. This time spent has a cost.
“But what is worse is that the distraction in dealing with the complaints and problems caused by that person who lacks leadership skills, steals the owner’s time from being dedicated to more profitable projects”
This is the case of a person who called me a few weeks ago. When I asked the manager how many hours he was spending dealing with conflicts and complaints caused by that supervisor, and talking with that person, he told me that it was approximately five hours, and sometimes more per week.
If we consider that this person costs the company $ 60 per hour and that he is spending five hours per week, or perhaps more, this means that, per year, considering in this case only 50 weeks per year, the company would be spending more $ 15,000 a year to deal with this situation.
This $15,000 is being spent on this problematic supervisor instead of going towards more profitable projects
And as I said, the opportunity cost could be much higher, since this person is putting aside projects that could generate a much higher income for the company.
The reason for this exercise is to realize that when the situations and problems of the company are annualized, we can recognize how important or not it is to find a solution to these challenges.
In this case, you could start by investing in a professional Online Training for Supervisors in Spanish, and leadership training for that person who is causing so many problems.
Sometimes it will be required to mentor them, and, if after having invested in the development of the leadership competencies of this person, a positive change is not seen, perhaps that individual will have to be replaced by someone who has the knowledge to be a true supervisor or leader.
Typically, the investment in an Online Training for Supervisors in Spanish is far less than the time spent dealing with the conflict, especially considering the lost profit or opportunity cost for actions not taken due to this distraction.
My question to you is, if you are going through a similar situation: how much is your time costing the company per year dealing with people in a leadership position who are not well trained? And what other projects are you failing to do that can be more profitable for you and the company?
If you want to know more about the Online Training for Supervisors in Spanish and also the assessment tool to determine the cost of situations or problems you have in your company and the causes of these, I invite you to contact me.
Thank you for your attention.
Eduardo Figueroa, MBA
President, Author & Leadership Trainer
I hope you have seen or read the first case in which I discussed the meaning of opportunity cost. Which in a few words means: that I am not earning something or doing something else, because I am focused on solving other problems or doing other activities not so productive.
In this case, I am going to talk about product waste in a company.
In this case, this company had product waste in various parts of the process, since the raw materials arrived and were emptied into silos, and then there was waste in the production lines and also in the finished product warehouse. The waste generated throughout the plant was more than $ 600,000 per year.
When the causes of this waste were analyzed, some were found that fall into the technical category, others were a human factor and finally there were also some causes that were a consequence of the policies and rules established by the senior management.
In the technical category, it was determined that the production lines had some design deficiencies, perhaps not considered when they were designed, which caused part of the product in process to fall to the floor, become contaminated, and have to be thrown away. In addition, when the raw material was emptied into the silos, part of it also fell to the floor.
Essentially, product was being wasted through multiple design flaw.
In the human factor category, it was determined that sometimes part of the waste was because the employees of the lines were not careful when moving the materials.
In the third category regarding company policies, it was found that some of these problems had already been detected, mentioned to the management, and even proposed some solutions.
In this case, after making an in-depth analysis of these causes, the personnel at the supervisory and management level were trained in both Supervisory and leadership, and process improvement issues, in Spanish.
This helped this team present cost-benefit solutions to management.
In addition, a training program was created for staff to take more care in handling materials throughout the process, which also contributed to reducing product waste.
All these ideas and suggestions, some of which were carried out immediately, resulted in a decrease in annual waste of at least 20% in the first year alone, resulting in savings of more than $ 120,000 per year. And it was expected that when implementing other suggestions, the waste was expected to reduce between 30 and 40%.
The key to achieving this extraordinary result was that all supervisory level personnel were involved in determining the annual cost of waste and after training them, they were asked to make suggestions to management on how to reduce waste in their own department, presenting cost-benefit proposals.
As in the previous case, here it was also evident that the owners could not start other projects because they had to find a solution to product waste, which implies an opportunity cost.
I hope this mini case has been clear, and above all that it helps you to analyze within your company the annual cost of product waste throughout the process, the technical, strategic and human factor causes in order to find a solution and make an analysis on the cost-benefit of the actions that could be carried out.
Please contact me to explain how we help companies with our Online Training for Supervisors in Spanish and how to make an analysis of the operational situations and costly problems.
We can help and teach your team of supervisors and managers how to determine the possible causes of these problems in your company, to propose solutions.
In the following case, I am going to talk about the situation of a poor-quality problem and its possible causes.
Thanks again for following this mini-series.
Eduardo Figueroa, MBA
President, Author & Leadership Trainer
Vincent Noonan, Sales Director
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